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Shipping Policy

Dispatch timing, delivery expectations, and support information for research-use orders.

Last updated: March 2026
Overview

At Peptide Stack, we aim to process and dispatch orders promptly. This page outlines what to expect regarding dispatch timing, delivery, and tracking.

Order Processing

Orders are typically dispatched within 1–2 business days, excluding Sundays and public holidays. Once your order ships, you will receive a confirmation email with tracking details.

Shipping Options & Delivery

Shipping options and delivery windows vary by destination and are shown at checkout when available. All orders include tracking.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the available shipping method.

Customs & International Orders

EU orders ship without customs charges where applicable.

Orders outside the EU may be subject to customs review, duties, or carrier delays. These charges, if any, are the buyer’s responsibility.

Shipping Delays

Peptide Stack is not responsible for delays caused by:

  • Courier issues or disruptions
  • Weather or natural disasters
  • Carrier-related customs processing (non-EU orders)

Once an order has been shipped, responsibility for delivery lies with the carrier.

Need Help?

For any concerns or assistance regarding your shipment, please contact our support team: